About Us – Orbital Remote Services

Bridging Global Brands with African Excellence

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YEAR OF COLLECTIVE
LEADERSHIP EXPERIENCE

Located in the heart of Nairobi’s Crescent Business Center, Orbital Remote Services Limited is not just a call center; we are a strategic partner in business transformation. We were founded on the principle that Africa is not just an emerging market—it is the next frontier for global service delivery.

In a market driven by experience, you need partners who offer more than just cost savings. Orbital Remote Services unlocks the unique potential of the African workforce. We deliver authentic customer loyalty through a deep-rooted culture of service, advanced digital infrastructure, and a young, skilled workforce ready to build your brand.

Our Mission The orbital difference

To empower businesses with seamless, intelligent, and compassionate remote services that drive growth, reduce churn, and enhance brand reputation.

Unlike traditional BPOs, we focus on Impact Sourcing. We believe in creating social value by employing top-tier talent from underserved communities, giving your brand a reputational edge while delivering exceptional CX.

Orbital Remote Services

More Than Just a BPO company— We’re Your Strategic Partner

Orbital Remote Services delivers the perfect balance of cost efficiency and exceptional quality from our strategic hub in Nairobi, Kenya. We combine a highly skilled, English-fluent workforce with a deep-rooted culture of empathy and service—turning every customer interaction into lasting loyalty. Our favorable time zone (UTC+3) bridges Europe and the Americas for 24/7 coverage, while our secure infrastructure and transparent monthly pricing ensure zero surprises. Whether you need customer support, virtual assistants, or back-office processing, we don’t just outsource tasks—we become a seamless extension of your brand